SoftAtHome supports Orange's new 'Reconnexion Flash' service with Always'ON to maintain internet connectivity during fiber outages in French households
SoftAtHome, an independent software provider for broadband and home networking solutions, has announced that its product 'Always'ON' now powers Orange’s new ‘Reconnexion Flash’ service. This innovation allows customers in France whose fiber-optic connections fail to remain online by automatically rerouting traffic through their smartphone's hotspot. The Livebox detects the outage and connects seamlessly with nearby smartphones without requiring any additional hardware, apps, or configuration changes from users. The solution is designed for Orange’s latest Wi-Fi 7-enabled Liveboxes (Livebox 7 and Livebox S) and aims to reduce downtime during fiber maintenance or outages. Orange highlights that this service enhances customer experience by providing a fast, autonomous backup option without disrupting connected devices such as laptops, tablets, smart TVs, and IoT gadgets. The setup is user-friendly via QR code scanning on the Livebox interface.

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Topics: fiber outage solutions internet connectivity smart home technology
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Part of the story SoftAtHome powers Orange’s new 'Reconnexion Flash' service with Always'ON to keep French homes online during fiber outages (2 articles)