Microsoft Reports Global Outlook Connectivity Issues Due to Infrastructure Load
Microsoft has acknowledged widespread service disruptions affecting Microsoft 365, specifically impacting Outlook email access via web and mobile applications. The company identified the root cause as elevated load across portions of its global infrastructure, which resulted in connectivity errors for users worldwide. To mitigate the impact, Microsoft is redistributing connection traffic across its worldwide network and restarting affected servers. While some reports indicated secondary issues with Microsoft Teams, those services appear to be stabilizing. The company is currently investigating whether the surge in load stems from a genuine increase in user requests or an error in traffic routing.
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Topics: infrastructure issues Microsoft 365 Outlook service outage
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