Instinct's New Product Recommendations Spark User Backlash

AI startup Instinct has launched a new feature called 'Instinct Selections,' offering personalized product and service recommendations in areas like dining, travel, and shopping. The company claims the suggestions are curated by local experts to provide higher-quality options than typical AI or online platforms. However, users have expressed frustration over receiving unsolicited recommendations for items they did not ask for, such as luggage, sunglasses, and hats. The rollout has led to mixed reactions on social media, with some high-profile critics calling the feature intrusive and likening it to an

By Sarah Perez · TechCrunch ·

Instinct's New Product Recommendations Spark User Backlash

Topics: AI E-commerce Startups User Experience

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