Bank of America Launches AskGPS Intelligence Hub with Enhanced Generative AI Capabilities
Bank of America has introduced the AskGPS Intelligence Hub, an expansion of its generative AI-powered solution designed to support Global Payments Solutions (GPS) employees. The new tools aim to unify client data and provide deeper insights for more informed treasury discussions. This enhancement builds on the original AskGPS platform launched in 2025, which already supports nearly 3,000 GPS staff members with institutional knowledge. The Intelligence Hub includes three initial capabilities: Intelligent Treasury Management Reviews (TMRs), Digital Account Schematics, and Enhanced Relationship Insights. These features will streamline data analysis by visualizing account structures, identifying structural changes in client accounts, and surfacing opportunities based on evolving needs. The platform is designed to help employees transition from knowledge access to decision-ready intelligence. Bank of America emphasizes that the AskGPS system operates under its Responsible AI framework, ensuring traceable information while maintaining employee accountability for decisions. The original AskGPS has already received multiple industry awards in 2026.

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