Survey Reveals Persistent Employee Concerns About AI in Payroll
A survey conducted by PayrollOrg found that over 46% of respondents are uncomfortable with the use of artificial intelligence (AI) in payroll processes. The annual 'Getting Paid In America' survey, which included responses from nearly 9,500 individuals, showed a significant portion—24% somewhat and 22% very uncomfortable—with AI handling their pay-related tasks. Dan Maddux, executive director of PayrollOrg, emphasized the need for payroll leaders to build trust around AI usage. The survey results mirror those from 2024 when similar concerns were raised about AI calculating pay or answering questions in place of humans. Patrick Tripp of UKG noted that while many organizations are experimenting with AI, few have fully integrated it into their payroll systems. The findings highlight a critical juncture for the payroll industry as companies weigh the benefits and risks of implementing AI technologies. PayrollOrg aims to provide insights through its annual survey during National Payroll Week.
Topics: Artificial Intelligence Employee Trust Payroll Processes Survey Results