Deloitte Survey Reveals Rise in Shadow AI Use Among Employees
A new Deloitte survey of 25,000 working adults across the U.K. reveals that one-third of employees using generative AI are doing so without their employer's knowledge—a practice known as shadow AI use. This hidden adoption highlights a gap between official organizational metrics and actual employee behavior, complicating CFOs' ability to assess true AI usage within companies. The survey also found that 63% of respondents have used generative AI at work, with half receiving no formal training from their employers. Common uses include writing emails and creating summaries—tasks considered low-risk but still raise concerns about data security and compliance due to the lack of oversight over tools being used or information shared. The findings suggest that CFOs may be working with incomplete datasets when evaluating AI adoption, as internal usage metrics often rely on approved licenses. This discrepancy could lead to misinformed decisions regarding further investment in AI technologies.
Topics: Artificial Intelligence Corporate Governance Risk Management Shadow AI