PLDT's AI Tools on UiPath Platform Highlight Business Impact Amid Mixed Financials
UiPath (PATH) announced that PLDT, the leading digital services provider in the Philippines, has expanded its use of the UiPath platform to address operational bottlenecks. The telecom company developed three AI tools—KAI, Ellie, and ERICA—that significantly reduce manual work hours and improve response times for customer service and risk reviews. UiPath's second-quarter fiscal 2027 results showed revenue growth of $410 million (up 13% YoY) with annual recurring revenue reaching $1.938 billion, up 12%. However, net new ARR was only $37 million for the quarter, signaling slower incremental business acquisition. The company also introduced two new products—Maestro Case and Maestro Flow—to enhance enterprise integration while undergoing leadership changes at senior levels.
Tickers: $PATH
Topics: AI tools business orchestration software customer retention PLDT UiPath