Adecco Group Expands Salesforce's Agentforce Coworker to Over 40 Countries
The Adecco Group has announced the global rollout of Salesforce’s AI-powered Agentforce Coworker across more than 40 countries, following a successful pilot in the UK and France. The tool is designed as an 'AI teammate' embedded within Salesforce's platform and powered by Anthropic's Claude to support sales, recruitment, and client engagement workflows. Adecco has already deployed agentic AI in ten countries covering half of its business revenues and now plans to integrate Coworker into the daily operations of 27,000 employees. The system will leverage data from over 2.5 million agent-candidate interactions since April 2025. Denis Machuel, CEO of Adecco Group, emphasized that this rollout represents a major shift in work practices and aims to enhance human engagement by reducing routine tasks for sales teams and recruiters.
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Topics: Artificial Intelligence Recruitment Innovation Workplace Technology