Bybit Launches Conversational AI Assistant Across Trading and Customer Support
Bybit has launched Bybit AI, an integrated conversational assistant designed to streamline user experience across trading, account management, and customer service. The tool allows users to interact in natural language within the app, enabling actions such as placing trades or submitting support tickets without navigating multiple dashboards. The platform aims to unify its services—spanning spot, futures, options, earn products, loans, P2P transactions, and more—into a single interface. Bybit AI is built on an open API architecture that connects various financial tools into one experience while maintaining security through isolated sub-accounts for users. Bybit CEO Ben Zhou emphasized the platform's vision to simplify access to financial services using AI as part of its broader roadmap toward becoming a 'New Financial Platform.' The launch includes both automated support and human agent integration, aiming to enhance efficiency in customer service. A live demo was scheduled on September 9, 2026.
Topics: AI Bybit AI cryptocurrency exchange financial platform