Meta Launches Global Availability of AI Agent for WhatsApp Business

Meta has made its customer support AI bot, the Meta Business Agent, available globally on WhatsApp. The agent is designed to assist businesses by answering questions, recommending products, and managing sales leads. It will also be accessible via Instagram DMs.

By Ivan Mehta · TechCrunch · June 3, 2026, 13:40 UTC

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Topics: AI Apps Meta WhatsApp whatsapp business

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