PayPal Highlights Challenges in Merchant Readiness for AI-Driven Shopping
PayPal's survey reveals that while AI shopping agents are already influencing consumer behavior, most merchants lack the infrastructure to effectively engage with them. Nearly 95% of merchants can track AI traffic, but only 20% have structured product catalogs compatible with AI agents. This gap highlights the growing need for merchants to adapt to agentic commerce.
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Topics: agentic commerce AI agents e-commerce merchant infrastructure PayPal