OpenTable Updates Client Agreements, Raising Concerns Among Restaurant Operators
OpenTable has updated its client agreements, requiring restaurants to use its platform as their primary table management system and switch to annual contracts. While OpenTable claims the changes aim to protect restaurant data and ensure accuracy, some operators are concerned about reduced flexibility and potential exclusivity. The Seattle Latino Metropolitan Chamber of Commerce has raised legal concerns about the new terms.
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Topics: contract terms data security OpenTable regulatory concerns restaurant industry