Uber Expands OpenAI Partnership to Deploy ChatGPT Work for All 30,000 Employees
Uber has announced a significant expansion of its partnership with OpenAI, scaling the deployment of 'ChatGPT Work' to its entire global workforce of approximately 30,000 employees. Following a successful pilot program involving 1,000 staff members across finance, operations, and product departments, the company is moving toward full-scale integration of enterprise AI tools. According to Uber’s VP of Engineering, Sumanth Sukumar, the initial pilot saw high adoption rates among non-engineers, who utilized the tool for data analysis, localization of training materials, and dashboard creation. While specific expenditure figures were not disclosed, Uber intends to monitor workflow efficiency and employee experimentation to guide its long-term AI deployment strategy.