Redion Receives Three 2026 Travel Weekly Magellan Awards for Brand Transformation and Accessibility
Redion, the unified global brand formed from Europ Assistance and Generali Employee Benefits, has been honored with three 2026 Travel Weekly Magellan Awards. The U.S. team secured a Gold award for its accessibility initiatives in digital customer journeys and another Gold award for managing the complex brand transition from Generali Global Assistance and Trip Mate to Redion. A Silver award was also granted for the company's customer experience program, which utilizes monthly surveys and an NPS Task Force to drive service improvements. These accolades highlight Redion's successful integration of its global care platform and its commitment to maintaining service continuity during a major corporate rebranding phase.
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Topics: accessibility brand transformation customer experience travel insurance