Apple to Permanently Shut Down Support Community Forum on November 20
Apple has announced that its Apple Support Community platform will officially cease operations on November 20, 2026. The forum, which originally launched in 1998 as the Apple Tech Exchange, has already been transitioned into a read-only state, meaning users can no longer create new posts or engage in discussions. The company stated that the decision to sunset the platform follows an evaluation of its long-term strategy and evolving customer needs. While existing content remains accessible for now, it is unclear if the decades of archived troubleshooting data will be preserved or deleted upon the final shutdown.
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Topics: Apple Support Community customer support service shutdown