TTEC Holdings Reports Q3 2026 Results with Increased Adjusted EBITDA and EPS
TTEC Holdings (TTEC) reported third-quarter 2026 financial results characterized by a decline in total revenue to $492.2 million, down 5.2% year-over-year due to volume decreases in the Engage segment. Despite the top-line contraction, the company achieved significant profitability gains, with Adjusted EBITDA rising 18.7% to $51.5 million and Non-GAAP EPS surging 84% to $0.22. The company's performance was bolstered by aggressive cost optimization strategies and an increased shift toward offshore delivery locations, which now account for 42% of revenue. While the Engage segment saw a revenue dip as the company rationalized underperforming programs, the Digital segment remained stable with high-growth professional services increasing by 28%. Looking ahead, TTEC maintains full-year revenue guidance between $1.94 billion and $1.99 billion. Management noted potential headwinds regarding AI model governance costs and a high normalized tax rate due to U.S. valuation allowance constraints.
Tickers: $TTEC
Topics: cost optimization EBITDA growth EPS increase revenue decline segment performance
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Part of the story TTEC Holdings Reports Q3 2026 Results with Increased Adjusted EBITDA and EPS (4 articles)