Bilt Expands Beyond Residential Rewards with New AI-Driven Local Business Platforms
Bilt is expanding its operational footprint by launching two new platforms designed to integrate local commerce into its existing ecosystem. The first, Neighborhood OS, utilizes artificial intelligence to help small and mid-sized businesses—such as restaurants, gyms, and retail stores—manage loyalty programs, marketing campaigns, and customer data through a unified system similar to Shopify. The second offering is a membership platform tailored for large organizations like sports franchises, hotels, and property management firms. This allows entities such as the Houston Rockets and Hyatt to layer Bilt's technology onto their existing customer bases, connecting them with Bilt’s network of 50,000 merchants. The move aims to capture a larger share of offline commerce by providing local businesses with sophisticated digital marketing tools.
Topics: Artificial Intelligence Fintech Local Commerce Loyalty Programs Proptech