Uber Reports Minimal Adoption of AI Agents for Rides and Food Delivery
During its third-quarter earnings call, Uber revealed that the adoption of personal AI agents remains extremely low. In a peak week during October, only four rides were booked via AI agents out of 320 million total trips and orders. While Uber Eats saw slightly higher engagement with approximately 500 AI-driven food orders, these figures represent a negligible fraction of overall platform volume. CEO Dara Khosrowshahi noted that the current efficiency of AI agents is limited, as booking a ride or re-ordering food via the native app takes only 50 to 90 seconds. Despite the current lack of traction, Uber leadership remains optimistic about the long-term potential for AI agents to drive ecosystem demand and is actively engaging with major AI system developers.
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Topics: AI agents Autonomous transactions Consumer behavior Uber Eats
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Part of the story Uber Reports Minimal Transaction Volume from Third-Party AI Agents in Q3 2026 (2 articles)