Chubb Ranks Second Overall in 2026 JD Power U.S. Small Commercial Insurance Study
Chubb has achieved significant recognition in the 2026 JD Power U.S. Small Commercial Insurance Study, climbing five spots to rank #2 overall for customer satisfaction. The company also secured the top position (#1) specifically for its Digital Channels, highlighting the success of its digital investments such as Chubb Marketplace and connected quoting experiences. The study, which surveyed 2,900 small business customers with 50 or fewer employees, evaluated insurers across seven key metrics including trust, pricing, and ease of doing business. Chubb's high ranking reflects its ability to reduce friction for entrepreneurs through streamlined digital tools and a broad product set designed to support scaling businesses.
Tickers: $CB
Topics: Digital Transformation Insurance Industry Small Business Insurance