Unisys and Cushman & Wakefield Receive ISG Paragon Award for Cloud and AI Transformation
Unisys (NYSE: UIS) and its client, Cushman & Wakefield, have been recognized as 'Paragon Champions' at the 2026 ISG Paragon Awards. The award highlights a successful digital transformation project where Unisys migrated four on-premises data centers to Microsoft Azure and implemented AI-powered service desk solutions for Cushman & Wakefield’s global workforce of over 52,000 employees. The collaboration has yielded significant operational efficiencies and cost reductions, including more than $35 million in projected savings over five years. Key technical achievements include a 73% decrease in major incidents, a 40% reduction in resolution times, and maintaining 99.99% infrastructure availability through AI-driven automation and enhanced cybersecurity monitoring.
Topics: AI Service Desk Business Transformation Cloud Migration Cost Savings