TELUS Digital Named Leader and Star Performer in Everest Group 2026 Trust and Safety Assessment
TELUS Digital has been recognized as a 'Leader' and 'Star Performer' in the Everest Group 2026 Trust and Safety (T&S) Services PEAK Matrix® Assessment. Out of 27 evaluated vendors, TELUS Digital was among the seven designated as Leaders, earning the Star Performer distinction for showing the most significant year-over-year improvement in market impact and capability. The recognition highlights the company's expansion into AI safety, platform integrity, and regulatory compliance, moving beyond traditional content moderation. Key technological drivers include its proprietary Fuel iX™ Fortify for automated generative AI red teaming and PRISM for moderation workflows. These capabilities address rising enterprise demand for responsible AI development and protection against sophisticated scams and deepfakes.
Topics: AI-powered digital customer experiences Everest Group PEAK Matrix Market Assessment Trust and Safety Services
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