Infosys Expands Collaboration with Truist to Build AI-First Global Capability Center in India
Infosys has expanded its collaboration with Truist Financial Corporation (NYSE: TFC) to support the development of an AI-first Global Capability Center (GCC) located in Hyderabad, India. This partnership aims to consolidate and unify existing supplier relationships into a more integrated operating model that leverages Infosys's financial services expertise and AI capabilities. The GCC is part of Truist’s broader strategy to enhance its digital transformation efforts by building scalable innovation and operations hubs globally. The collaboration will enable the onboarding of over 1,000 colleagues later this month, marking a significant milestone in the growth of the center. Infosys plans to help establish a self-sustaining center of excellence that integrates AI, technology, data, and operations into one cohesive delivery framework. Steve Hagerman, Truist’s CIO, emphasized the strategic importance of the GCC as an investment in future agility and client service improvements. Dennis Gada from Infosys highlighted their commitment to helping Truist build a resilient digital core with AI value at scale.
Topics: AI Digital Transformation Financial Services Global Capability Center (GCC)