Aetna Achieves High Star Ratings for Medicare Advantage Plans in 2027
Aetna, part of CVS Health (NYSE: CVS), announced that over 69% of its Medicare Advantage members are enrolled in plans rated four stars or higher by the Centers for Medicare & Medicaid Services. This marks Aetna as one of the top-performing large publicly traded MA organizations for three consecutive years and reflects strong performance across clinical quality, preventive care, and member experience metrics. The company excelled in several key areas including Plan All-Cause Readmissions (4.77 out of 5 stars), Care for Older Adults Medication Review (5.00), and Colorectal Cancer Screening (4.19). Aetna also performed well on customer service, complaint resolution, access to care, and administrative processes such as call center support and appeal decisions. These results reinforce Aetna's commitment to quality healthcare delivery and member satisfaction while supporting its strategic goals of returning to appropriate margins through disciplined execution.
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Topics: clinical quality healthcare medicare advantage star ratings