Survey Reveals Half of Medicare Beneficiaries Skipped Medical Care Due to Coverage Confusion
A new survey by eHealth (Nasdaq: EHTH) reveals that nearly half of Medicare beneficiaries have skipped or delayed medical care in the past year due to confusion over their coverage. Additionally, many are concerned about out-of-pocket costs and potential scams related to Medicare plans. The study highlights a growing trend toward using AI tools for comparing plan options during the Annual Enrollment Period (AEP), with 62% of those planning to review their choices this fall intending to use such technology. Despite high confidence in finding suitable coverage, beneficiaries report confusion about the process and limited trust in government resources. The survey also shows a strong interest in GLP-1 drug coverage for weight loss, despite most plans not covering it for that purpose. Concerns over scams are widespread, with 58% of respondents believing they have been targeted.
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Topics: AI tools cost concerns coverage decisions Medicare scams