Parks Associates Report Highlights Managed Connectivity as Essential for Multifamily Properties
A new white paper from Parks Associates in collaboration with Calix explores how managed connectivity is evolving into a critical infrastructure component for multifamily housing. The report emphasizes that residents now expect more than just basic internet access—they demand reliable, secure networks to support smart home devices and bandwidth-heavy applications. The research highlights trends such as the average U.S. household having 17 connected devices and nearly half owning at least one smart device. It also notes growing interest in smart amenities among older residents and how managed connectivity can streamline move-in processes by enabling instant-on internet access without installation delays or equipment issues. Parks Associates recommends that multifamily properties prioritize reliability, simplify activation, provide visible support, and build trust through transparency and cybersecurity to enhance resident satisfaction. The report underscores the shift from basic broadband provision toward a broader digital experience platform for residents.
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Topics: broadband connected devices cybersecurity managed connectivity multifamily housing