Amazon's Delivery Driver Smart Glasses Reportedly Take Photos 'Almost Constantly'
Amazon plans to deploy smart glasses for delivery drivers that will capture photos of their surroundings, including people and private property. According to Bloomberg, the devices could take several thousand images during a typical shift, which would be uploaded to Amazon’s AI Wellspring platform. The company has not considered an opt-out option for customers and claims the data is intended solely to improve deliveries, though concerns about surveillance persist. Amazon delivery drivers have previously raised issues with in-vehicle cameras used by the company's systems, including false alerts over seat belts or coffee breaks, as well as leaked footage. The images captured by smart glasses will reportedly blur people’s faces and license plates before being reviewed manually. Amazon confirmed that law enforcement could access these photos via a warrant but did not disclose how long they would be stored. The rollout is part of an expansion plan to deploy 20,000 additional pairs of the glasses by the end of 2027. Drivers in pilot programs have already completed over 275,000 deliveries using them.
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Topics: AI Surveillance Amazon Delivery Drivers Privacy Issues Smart Glasses