eHealth Collaborates with Top Medicare Carrier for Annual Enrollment Support
eHealth (Nasdaq: EHTH) has announced a collaboration with one of the top three Medicare carriers to provide additional call center support during the upcoming Annual Enrollment Period. The partnership, facilitated through eHealth's Amplify model, aims to assist Medicare beneficiaries in selecting and enrolling in appropriate coverage options as demand is expected to be record high this year. This agreement strengthens eHealth’s relationship with a major health plan while allowing it to expand its service offerings beyond traditional insurance advisory services. The collaboration will help ensure that consumers receive the level of customer care associated with their carrier partner, according to Derrick Duke, CEO of eHealth.
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Topics: Annual Enrollment Period call center support health insurance Medicare Advantage