Qualfon Opens New Customer Experience Center in Irving with Over 700 Jobs
Qualfon, a global provider of customer experience solutions, has opened a new center in Irving, Texas. The facility will employ over 700 people and support a major financial services client through voice and digital channels. This expansion strengthens Qualfon's presence in North Texas and enhances its ability to deliver specialized support for the financial sector. As part of this initiative, Qualfon is extending its Rochat University program to Irving employees, offering tuition-free undergraduate or graduate degrees. The company also provides comprehensive training and a competitive benefits package. Recruitment focuses on customer care representatives with plans to expand into supervisory and IT roles as demand grows.
Topics: corporate_social_responsibility customer_experience financial_services job_creation