$2.5 Billion Amazon Prime Settlement Terms Updated with Higher Payouts and Automatic Payments
The Federal Trade Commission (FTC) has revised the terms of a $2.5 billion class-action settlement involving Amazon over allegations that it enrolled customers in its Prime service without their consent and made cancellation difficult. Originally, eligible members were to receive up to $51 if they submitted claims by July 27, 2026. The updated agreement accelerates the payout process, increases the maximum refund amount to $200 per person, and expands eligibility criteria. Under the revised terms, future payments will be distributed automatically without requiring consumers to submit additional paperwork or claims. As of September 2026, Amazon has already issued over $845 million in settlement payments. The new rules also include individuals who used between 11 and 20 Prime benefits within a year—millions more people now qualify for refunds than previously included. Amazon denied wrongdoing but agreed to the settlement to focus on customer innovation. Eligibility is based on enrollment dates, usage of Prime benefits, and unintentional sign-ups or failed cancellations through specific enrollment flows.
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Topics: Amazon Prime class action settlement FTC