ReturnPro Acquires iF Returns, Expanding Internationally
Miami-based ReturnPro has acquired Madrid-headquartered iF Returns, a technology company managing returns for over 200 European brands. The acquisition aims to boost ReturnPro's international expansion and enhance its U.S. operations by integrating iF’s front-end return and exchange solutions with ReturnPro’s end-to-end reverse supply chain capabilities. The move comes as consumer dissatisfaction with return policies grows, with nearly two-thirds of U.S. shoppers altering their shopping behavior due to poor experiences. ReturnPro's CEO emphasized the value addition for existing clients through improved returns ecosystems and third-party marketplace support. iF Returns' co-founders will continue leading its operations under Jelle Schoenmaker at ReturnPro. ReturnPro processes over 45 million units annually, recovering more than $5 billion in revenue for retail partners. The integration of iF’s technology is expected to strengthen ReturnPro's position across global marketplaces like Walmart Marketplace.
Topics: international expansion retail returns management technology integration