Highway Offers $100K Performance Guarantee Against Freight Fraud
Highway, a carrier-vetting platform in the logistics industry, has introduced a performance guarantee that covers over 82% of North American carriers. If a broker loses freight using Highway's guaranteed standard, the company will reimburse up to $100,000 per load. The program has only paid out once due to an identity-verification bug related to California licensing rules. Highway’s Chief Commercial Officer emphasized that most fraud and theft incidents involve complex failures rather than single points of failure. Highway continuously monitors for anomalies such as ownership changes or cyber threats within its guarantee framework. Additionally, the company recently resolved a dispute with telematics provider Motive over data access rights, asserting that carrier ELD data belongs to carriers themselves. Highway also revealed it identified 150 fraudulent profiles in an investigation into fake ID rings and contributed to arrests abroad. The CCO stressed how transparency helps distinguish legitimate carriers from bad actors.
Topics: carrier vetting freight fraud logistics compliance supply chain security