Finch Launches First Full-Claim Intelligence Platform in Property Claims Industry
Finch has introduced a groundbreaking platform designed to provide comprehensive intelligence on property claims by consolidating historical records, live inbox activity, and analysis across the entire claim lifecycle. The technology aims to address information asymmetry between insurance carriers and policyholders by uncovering hidden details within complex documentation. With an average of 32.4 days for repairs and over 44 days for final payments in property claims—according to J.D. Power—the platform helps public adjusters identify inconsistencies, missing costs, and overlooked facts that could affect claim settlements. Finch's system automatically connects emails and attachments directly from the inbox to relevant claims, extracting key information and comparing estimates with documentation. The company has analyzed over 315,000 documents across more than 15,000 property claims so far. In one sample analysis, public adjusters' estimates were nearly 50% higher on average compared to carrier assessments, highlighting the potential for significant financial discrepancies in claim settlements.
Topics: data analysis insurance property claims public adjusters