Stayntouch Achieves Highest Level of Hotel Tech Report Certification
Stayntouch has earned the highest level (Level 4) of Global Customer Support Certification from Hotel Tech Report. This certification recognizes Stayntouch's comprehensive support systems, including responsive customer service, successful onboarding processes, and ongoing education for hotel operators. The assessment evaluated four key areas: pre-emptive support, reactive support, customer success and coaching, and customer validation. Stayntouch scored a perfect 34/34 after an in-depth review of its internal systems and resources by Hotel Tech Report. The certification is valid from July 2026 through July 2027. Stayntouch's CEO emphasized the company’s deep understanding of hotel operations, which influences how it builds technology solutions and supports clients. This achievement highlights Stayntouch as a leader in customer-centric support within the hospitality tech industry.
Topics: customer support certification hotel technology PMS (Property Management Systems)