FOCUS Appoints Mark Phillips as Senior Vice President of Business Development
FOCUS, an AI-enabled insurance operations partner for property and casualty carriers and MGAs, has appointed Mark Phillips as its new Senior Vice President of Business Development. With over 18 years in the insurance industry across both carrier and service roles, Phillips will lead FOCUS's sales organization during a period of expansion. He brings experience from companies like Liberty Mutual, Grange, Nationwide, Patra, and Genpact. FOCUS provides end-to-end operations for clients under their own brand, including licensed services such as underwriting, claims management, policy administration, billing, and exposure reporting. The company has added 65 team members in 2026 alone to support client growth. Phillips emphasized the importance of combining licensed expertise with AI-driven technology, a strength he sees at FOCUS. The appointment comes amid growing demand for efficient insurance operations as carriers seek scalable solutions backed by automation and experienced teams.