Indian Consumer Regulator Investigates Apple's Software Warranty Terms
India’s consumer protection regulator has escalated its investigation into Apple Inc.'s (AAPL) software warranty terms, focusing on the iOS 18 update. According to a Reuters report, users claim that this latest operating system caused issues with their iPhone functionality and led them to pay high repair costs for devices still under warranty. The probe centers around allegations that Apple's updated software may have degraded device performance or triggered hardware failures in older models, prompting complaints from consumers who feel they are being unfairly charged. The regulator is examining whether the company’s terms violate consumer rights by not covering such issues within standard warranties. This development adds to growing scrutiny of tech companies over product lifecycle management and user experience post-software updates.
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