Job seekers are rejecting AI interviews as impersonal tools
An increasing number of job seekers in the U.S. are refusing to participate in AI-powered interviews due to concerns over their impersonality and lack of human interaction, according to a Greenhouse survey from April 2024. Nearly two-thirds (65%) of surveyed candidates have experienced an AI interview, with nearly 40% withdrawing from hiring processes because of it. Many describe the experience as cold or insulting due to the absence of body language and real-time feedback that human interviews provide. Despite recruiters reporting benefits such as faster decision-making and improved efficiency through AI tools, only a small fraction (8%) of candidates believe these systems make hiring fairer. Some job seekers have even blacklisted companies using AI in their recruitment process from future consideration. In an already challenging labor market with slow hiring activity, this resistance could further limit employment opportunities for those who refuse to engage. Candidates like Art Hebbeler and Aaron Holmes describe specific issues such as repetitive questioning, unnatural cadence, and a lack of responsiveness that make the experience frustrating or unproductive.
Topics: AI interviews hiring trends job seekers workplace technology