LG Addresses Allegations That Its TVs Are Spying on Users

LG has responded to recent reports that its smart televisions are logging and uploading user audio data. The company claims these allegations are misleading, emphasizing that their TVs do not continuously record or transmit conversations. LG stated that wake-word detection is processed locally and features like Automatic Content Recognition (ACR), voice recognition, and interest-based advertising are optional and not enabled by default. Despite this response, independent researchers demonstrated an LG TV retaining logs of ambient audio long after expected activity had ceased. The company did not address broader concerns about data collection practices or how privacy settings might be misleadingly presented to users. These findings have raised questions among consumers regarding the extent of user tracking and potential misuse by third parties. The controversy highlights growing public concern over smart device privacy, particularly in consumer electronics that are increasingly integrated into daily life.

By Terrence O'Brien · The Verge ·

LG Addresses Allegations That Its TVs Are Spying on Users

Topics: Consumer electronics Data collection Privacy Smart TVs

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