Truepic partners with ISB Global to provide authenticated visual evidence for insurance claims
Truepic has partnered with Canadian firm ISB Global Services to integrate its image and video authentication technology into the ISB Portal. This collaboration aims to help insurers reduce reliance on in-person inspections by enabling adjusters to order verified visual evidence directly through an existing platform they already use. The integration allows policyholders to capture photos or videos via a guided mobile process, which are then validated using over 50 automated checks before being added to the claim file. This is intended to combat growing fraud risks from AI-generated and manipulated images in insurance claims processing. ISB Global CEO Darrell Parsons emphasized that this partnership enhances their platform by providing insurers with trusted visual evidence within a familiar workflow, while Truepic's founder Craig Stack highlighted ISB’s role as an essential tool for the Canadian insurance industry.
Topics: Claims Processing Digital Verification Fraud Prevention Insurance