ServiceTitan Reports Q2 2027 Earnings with Strong Revenue Growth and Strategic AI Transition
ServiceTitan (TTAN) reported second-quarter fiscal year 2027 results showing robust revenue growth, driven by strong performance in subscription and usage-based services. Total revenue reached $292.8 million, up 21% from the prior year, with subscription revenue growing to $212.4 million (+22%) and usage revenue rising to $72.1 million (+24%). The company also reported a significant increase in Gross Transaction Volume (GTV) of $26.8 billion, reflecting moderate seasonal lead volumes. The earnings call highlighted strategic shifts toward AI integration with the Max platform, including over 30 native agentic capabilities and improved operational metrics such as net dollar retention above 110%. Management raised its incremental margin guidance to 33% for fiscal year 2027. However, near-term headwinds are expected due to revenue recognition timing changes related to the Max platform rollout. ServiceTitan also adjusted full-year financial guidance and outlined plans to streamline operations by focusing on core trades while transitioning key executives like CRO Ross Biestman into advisory roles.
Tickers: $TTAN
Topics: Financial Guidance Free Cash Flow GTV (Gross Transaction Volume) Net Dollar Retention Revenue Growth Subscription Revenue Usage Revenue