FlexFactor Named Finalist in Six Categories at The Card & Payments Awards US 2026
FlexFactor, a payments technology company known for its AI-native platform AcceptIQ, has been named a finalist in six categories at the Card & Payments Awards US 2026. This recognition highlights FlexFactor's innovative approach to reversing eligible false payment declines during authorization using real-time decisioning powered by artificial intelligence. FlexFactor is the only organization with six shortlist selections across diverse areas such as AI application, customer service, future payments initiatives, industry innovation, payment facilities, and POS solutions. The company’s technology bridges a structural gap in traditional payment systems by evaluating transactions during authorization to determine if declines are recoverable before they become visible failures. AcceptIQ enables FlexFactor to identify eligible false declines, execute recovery actions, and guarantee sales without disrupting the customer experience. With deployments across more than 100 merchants, FlexFactor typically recovers between 15% and 20% of eligible payment declines.
Topics: AI in finance customer service innovation payments technology