Framework Offers RAM Refunds Amid Component Shortage
Framework, a computer hardware company, has announced it will provide refunds to some customers who pre-ordered its Laptop 13 Pro due to newly secured lower-cost RAM. The firm had previously raised memory prices in July but now says it obtained limited quantities of Micron LPCAMM2 modules at reduced costs and is passing the savings on to a subset of existing preorder customers. Refunds will be issued for those who received higher-priced RAM, while pending pre-orders through Batch 10 can upgrade their configurations at the new lower price. Any leftover stock or future supplies may extend these benefits to later batches and new orders. The company emphasizes its commitment to affordability amid ongoing global component shortages. This move is seen as a rare positive development in an otherwise challenging market for hardware pricing, though it applies only temporarily due to limited RAM availability.
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