Tech Mahindra Launches AWS Agentic Process Transformation Center of Excellence
Tech Mahindra, in collaboration with Amazon Web Services (AWS), has launched the AWS Agentic Process Transformation (APT) Center of Excellence. This initiative aims to help enterprises scale AI adoption by delivering scalable and outcome-driven business transformation solutions powered by agentic AI. The APT CoE combines Tech Mahindra's process expertise with AWS cloud capabilities, enabling organizations across industries such as telecom, healthcare, banking, retail, and manufacturing to move from AI experimentation to measurable impact. The center is already producing results through its first solution: Collections Guru, an AI-powered collections agent co-developed by Tech Mahindra and AWS. Deployed at Target Group, the tool has delivered approximately 40% efficiency gains in arrears management operations. The APT CoE reinforces Tech Mahindra's go-to-market strategy for AWS-powered AI services while enabling scalable delivery models across industries.
Topics: Agentic AI AI AWS Digital Transformation