Zoom Reports Q2 FY 2027 Earnings with Strong Enterprise Growth
During Zoom's (ZM) second-quarter fiscal year 2027 earnings call on August 25, the company reported a total revenue growth of 4.9%, driven primarily by strong performance in its Enterprise segment, which saw an increase of 7.8%—the fastest rate in three years. The CEO highlighted that this acceleration was due to focused execution around AI integration and new product development within Zoom Workplace. Zoom emphasized the growing adoption of AI features across its platform, with licensed monthly active users for these tools rising by 125% year-over-year. Users are increasingly engaging beyond basic communication summaries into more advanced workflows, indicating a shift toward using Zoom as an 'AI-first system of action.' The company also noted significant customer wins in Q2, including the renewal and expansion of a major U.S. tech firm's contract with Zoom Workplace, adding $1.9 million to annual recurring revenue.

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