Motive Restricts Data Access to Highway Over Payment Dispute
Highway recently informed its customers that Motive has restricted access to carrier data through their API integration, requiring payment for continued access. This move immediately affected the frequency of ELD data updates within Highway's platform and limited visibility into carriers using Motive hardware. The impact includes reduced functionality such as location-based Load Lock Alerts and removal from Highway’s Performance Guarantee program for those carriers. While an alternative tracking method is available via a mobile app, it lacks direct equipment integration. Highway plans to offer discounted alternatives with other ELD providers if needed. Motive has not publicly commented on the dispute or disclosed specific financial terms of their demand. The number of affected carriers remains unclear due to lack of data from either company.
