Uniphore partners with Tech Mahindra to launch Agentic AI Factory for enterprise clients
Uniphore has partnered with Tech Mahindra to establish an Agentic AI Factory, aimed at delivering advanced artificial intelligence solutions to enterprises globally. The collaboration combines Uniphore's Business AI Cloud (BAIC) platform with Tech Mahindra’s global delivery and consulting capabilities. This partnership is designed to develop, deploy, and manage small-language models, AI agents, and industry-specific applications tailored for real-world business workflows. The initial focus of the Agentic AI Factory will be on two sectors: retail and banking, financial services, and insurance (BFSI). In retail, solutions will target strategic sourcing with a focus on procurement efficiency. For BFSI, efforts will center around unclaimed benefits and claims processing where accuracy is crucial. The partnership aims to provide scalable, practical AI tools that move beyond experimental use cases into measurable business outcomes. Tech Mahindra's global reach across 90 countries and its experience working with over 1,100 clients are key assets in this collaboration. Uniphore’s Business AI Cloud is designed for secure, sovereign data integration to support agentic systems capable of autonomous task execution.
Topics: agentic AI AI enterprise solutions Tech Mahindra Uniphore