PagerDuty Reports Q2 Earnings with Revenue Growth and Strategic Updates
PagerDuty reported second-quarter fiscal year 2027 revenue of $124.4 million, a 1% increase from the previous year and above its guidance range. Annual recurring revenue (ARR) surpassed $500 million for the first time, with dollar-based net retention improving to 98%. The company also raised its full-year non-GAAP operating-margin outlook following workforce restructuring that affected about 15% of employees. CEO John DiLullo highlighted early progress under a new strategic framework focused on product development and efficient go-to-market execution. CFO Eric Prengel noted strong cash flow metrics, including $37 million in cash from operations and $33 million in free cash flow for the quarter. PagerDuty also announced plans to rename its AI-powered Operations Cloud as the PD Reliability Platform, aiming to enhance automation across incident management processes.

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