Delaware North Partners with TipHaus for Streamlined Tip Management
Delaware North, a global leader in hospitality and food service, has partnered with TipHaus to automate its tip management across multiple venues. The partnership aims to replace the company's previously fragmented approach—characterized by manual processes—with an integrated system that handles hundreds of distinct use cases efficiently. Since March 2025, Delaware North has implemented TipHaus at over 40 locations, leveraging integrations with existing systems like Oracle Simphony, Toast, and UKG Dimensions. The platform automates tip calculations using sales, shift, and labor data without requiring manual input from each location. This collaboration allows for enterprise-level standardization while respecting the unique operational needs of individual venues. The partnership has significantly reduced administrative effort at Delaware North, with tasks that once took a full day now completed in just hours. TipHaus also introduced QR Tipping through its 'Cheers' feature, enhancing guest experiences by enabling digital tipping.
Topics: automation hospitality tip_management