Survey Reveals Americans Use AI in Daily Life but Prefer Human Involvement in Financial Decisions
A survey conducted by Addition Wealth found that while the use of artificial intelligence (AI) is widespread among U.S. adults, trust and reliance on AI for financial decisions remain limited. Nearly three-quarters of respondents reported using AI regularly or occasionally in their daily lives; however, only 21% rely on it as a primary source for making financial choices. The survey highlights that most Americans prefer human involvement when managing money matters. About 72% want humans to lead or actively participate in providing financial guidance, with just 5% preferring fully AI-driven advice. Trust levels were more influenced by age than income, with younger adults (18–34) significantly more likely to trust and use AI for financial decisions compared to older demographics. Addition Wealth CEO Ana Mahony noted that while consumers are open to using AI tools for basic questions, they often seek human advisors for major financial choices. The findings suggest a growing demand for hybrid models where AI supports but does not replace human expertise in the financial sector.
Topics: artificial intelligence consumer behavior financial advice