Boston Mutual Life Expands Digital Platform for Insurance Enrollment
Boston Mutual Life Insurance Company has expanded its cloud-based digital platform, BML Connect, across 49 states. The self-service policy administration system is designed to streamline insurance enrollment and management processes for brokers, employers, and policyholders by offering a range of tools including billing, commissions tracking, case management, and secure document access. The platform supports new business in several workplace products such as whole life, accident, critical illness, and simplified group voluntary term life. BML Connect is not yet available in New York or Puerto Rico but offers real-time information access and faster workflows for users across the U.S., excluding these two regions. The company partnered with Majesco to develop this platform as part of a multi-year modernization strategy. The expansion reflects Boston Mutual Life's commitment to enhancing customer experience through digital innovation, offering flexible enrollment options while maintaining legacy system support where necessary.
