Forrester Research Reports Mixed Performance in Q2 2026 Earnings Call
In its second-quarter earnings call for fiscal year 2026, Forrester Research reported a stabilization of its core Contract Value (CV) business despite a 3% decline. Client count increased and wallet retention remained flat, though the non-CV segment saw a 15% drop due to market uncertainty and an intentional exit from strategy consulting services. Events revenue fell by 17%, attributed to a strategic shift toward smaller forums aimed at fostering deeper peer networking. Management emphasized its 'Go-to-Market Singularity' framework as it adapts to declining traditional SEO effectiveness, with Forrester AI usage rising sharply due to increased demand for probabilistic analytics training. For the full year 2026 outlook, management maintained guidance and expects a return to CV growth by year-end. The company plans to fully exit strategy consulting by late 2026 while accelerating stock repurchases using $76 million in remaining authorization.
Tickers: $FORR
Topics: business strategy financial performance market positioning